What restrictions do you have on your email accounts?

E-mail is not the most efficient method for transferring large files, so to prevent your mail delivery being hampered by large emails sent by other customers we have set a limit of 10MB on the combined total size of the email plus attachment. We do not have a specific limit on the number of emails you can send/receive, although to protect all our users from the problem of spam this is subject to our acceptable use policy. We would recommend using FTP for the transfer of larger files.

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